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Beauty questions?

Our beauty consultants answer your skincare and makeup questions.

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My skin feels tight after cleansing. Should I switch my cleanser?

It’s a good idea to try a different cleanser if your complexion is feeling dry and tight. As the weather gets colder, your sebum production can decrease, leaving your skin dehydrated and more sensitive. This means that your face may react differently to a product that you normally use.

Try DHC Face Wash, a liquid cleanser that helps your skin maintain a healthy pH level and allows your skin to retain the moisture it needs. DHC Washing Powder is another gentle option. It uses soothing amino acids and soy protein to help cleanse thoroughly without stripping your skin.

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I travel frequently, and the soaps provided by hotels are often too harsh for my already dry, flake-prone complexion. Can you recommend a portable alternative that won't take up a lot of space in my luggage?

Sensitive skin should be cleansed with a gentle yet effective conditioning bar, such as hydrating DHC Mild Soap (S). It leaves you feeling refreshingly clean without stripping your skin's natural moisture barrier—which can cause that tight, itchy feeling. Pair this with DHC Soap Case (S), specifically designed to accommodate our smaller soap rounds, and you¹ll have pocket-sized protection that's perfect for use while traveling.

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What's the difference between your three cleansing oils?

While all three cleansers are made with moisturizing and non­pore-clogging olive oil, they are distinguished by their texture, cleansing strength, and application. DHC Deep Cleansing Oil removes even the heaviest makeup—from foundation to waterproof mascara. DHC Whip Cleansing Oil is a foam that liquefies once it is massaged into your skin. This cleanser is not messy or drippy, making it easy to manipulate. Both Deep Cleansing Oil and Whip Cleansing Oil should be applied using dry hands on a dry face. Lastly, there is DHC Soft Touch Cleansing Oil. The lightest in texture of the three, it can be used with wet hands and a wet face for an efficient skincare regimen in the shower.

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Soap makes my skin feel dry and itchy. How is White Soap different?

Certain soaps contain harsh detergents and have a pH that can strip the skin of vital hydration (disturbing the protective acid mantle). This leads to dry, itchy, irritated skin. Plus there are other ingredients that leave a filmy residue and cause clogged pores and breakouts. DHC White Soap is not your average soap—it's a beauty bar for your body. With DHC's signature olive oil and calming licorice extract, your skin is bathed in hydration. The combination of mild ingredients envelops you with a wonderful moisturizing lather. And at just $5 for two bars, you can't beat the price!

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Why is Washing Powder both a cleanser and an exfoliant? Does that mean I can't use it every day?

You can absolutely use DHC Washing Powder every day. Washing Powder is a daily cleanser that contains an enzyme from papaya known as papain. Enzymes are gentler than alphahydroxy acids, such as glycolic acid and lactic acid, which penetrate deeply to exfoliate. Instead, the papaya enzyme exfoliates the surface of your skin by dissolving protein (your dead skin cells). Washing Powder activates upon contact with water to create a light lather. Try using it with DHC Washing Puff to turn your cleansing into an at-home spa treatment. Cleansing and exfoliating in one quick and simple step—what’s not to love?

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I know that Mild Soap and Pure Soap are among your most popular cleansers, but I've heard that "bar" soaps are not good for the skin. How are DHC soaps different?

The belief that bar soaps are not good for the skin is a myth. It's not the shape or the form of your cleanser that determines its effectiveness, but its ingredients. Most commercially made soaps contain fragrances, detergents, and other ingredients that can be harsh and irritating. These types of soaps may also have a higher pH than your skin and will often strip its natural oils. The end result is clean, but dry and vulnerable skin.

DHC "bar" cleansers—including Mild Soap, Pure Soap, and Olive Soap—are good for your complexion because they are free of added colorants and fragrances and cleanse your skin gently. Our cleansers can also rebalance, soften, smooth, and hydrate your skin with such botanicals as olive oil and aloe.

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I see that some DHC sets include two cleansers, such as Deep Cleansing Oil and Mild Soap, while others simply include a soap. How do I know if I should be using both or just one?

Removing makeup is one step, and washing your face with a traditional cleanser like soap is another. Using both Deep Cleansing Oil and Mild Soap is the best way to ensure your skin is thoroughly cleansed, especially if you're someone who wears makeup daily. Deep Cleansing Oil is specially formulated to mix with the oil-based components in makeup and "melt" into water on contact so that dissolved makeup can then rinse away.

Soaps generally are lathering products that contain surfactants, which aid in emulsifying oils and suspending dirt on your skin, allowing them to be easily rinsed away. They also create surface tension that helps pull dirt and grime from the skin. On days that you don't wear makeup, using just one cleanser, such as Mild Soap, Pure Soap, Olive Soap, Cleansing Foam, Washing Powder, or Face Wash will do.

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