DHC Logo
Did you know? Free shipping on orders over $75
SHOPPING BAG: 0 items.
Skincare info
Express shop
Bestsellers
Request a catalog
Specials sign-up
 
Skincare info
Articles
Customer spotlight
Product spotlight
Demos and special features
Botanical benefits

More information
Q and A
Glossary
Testimonials
Beauty questions?


Our beauty consultants answer your skincare and makeup questions.

Cleansers
Toners
Moisturizers
Boosters
Fine line fighters
Masks

Eye care
Exfoliants
Oily skin care
UV care
Body care
Men's skincare

Hair care
Makeup
Baby care
Fragrance
Special sets
Other questions


I have combination skin, which sometimes results in my makeup looking flawed. What can I do?

Using a makeup primer, such as DHC Velvet Skin Coat, before applying "your face" not only helps to control unwanted oiliness, but also promotes a more even tone to your skin. The end results are a smoother-looking complexion that's silkier to the touch and makeup application that can last throughout your busy day.

 

 

I notice many of your makeup colors contain the word "ocher." What does that mean?

Ocher is a mineral-based range of colors, with earthy shades in natural pigments from yellows to browns to reds. Because this palette is diverse enough to be flattering for most skin tones, you’ll find several variances of it in our line of DHC Q10 Cream Foundation and Q10 Liquid Foundation.

 

I’m familiar with translucent powder, but what are your pastel powders for?

Popular with makeup artists, these powders can be used to enliven your complexion or tone down flushed skin. They are surprisingly easy to use and are much sheerer than they appear in the container. Try DHC Q10 Face Powder in flattering Pink to warm up pale skin or brighten yellow undertones. DHC Q10 Face Powder in Yellow helps minimize unwanted pink or red in your complexion.

 

It's often hard for me to find the right shade of makeup. What can I do to customize my foundation and create the best match for my skin tone?

There are several easy ways to customize your makeup if you are unable find an exact match. Consider keeping more than one color and texture of foundation on hand. This allows you to target uneven skin tone or dullness, choose sheer or greater coverage, and adjust your shade as your skin tone changes with the seasons.

How to customize your foundation:

Fair to medium
If you have fair to medium skin, blend your existing foundation with a darker, warmer foundation to deepen your shade during spring and summer months. Contour your eyes, brows, and cheekbones or create a personalized, natural-looking tan. During winter months, select a lighter shade of foundation or mix a paler hue with your existing foundation.

Medium to dark
For medium to darker complexions, your foundation can be combined with a lighter or darker shade to create a match that works best for your skin tone. Mix with a lighter color to highlight your eyes, brows, and cheekbones.

You don't have to be a scientist to mix and match foundations. Anyone can do it—all it takes is a drop or two of a slightly lighter or darker shade to create a perfect fit.

Tip: Q10 Moist Color Base SPF 30+ can help you attain just the right hue. Use it to brighten and hide imperfections:

Yellow: counteracts moderate redness
Green: neutralizes severe redness
Pink: perks up yellow and sallow skin
Beige: balances uneven tone
Apricot: warms pale complexions

 

What is the difference between Q10 Cream Foundation and Q10 Liquid Foundation?

Both foundations offer long-lasting coverage with sun protection and antioxidants to protect against visible signs of aging, but if you are looking for greater coverage with a matte finish then Q10 Cream Foundation is recommended. For a dewier, sheer finish, Q10 Liquid Foundation offers you a moisturizing feel and a luminous glow. DHC Q10 Cream and Liquid Foundations are available in 14 different multicultural shades.

 

Many designer makeup brushes use animal hair—something I'm not comfortable with. What are yours made of?

Quality tools can make all the difference when it comes to makeup application, and they don't have to cost you an arm and a leg. Our products are not tested on animals, so it should come as no surprise that DHC Makeup Brush Set was specially designed using easy-to-clean, super-soft synthetic bristles. The brushes in this eight-piece collection help provide you with greater control to achieve professional-looking results while retaining their shape beautifully. Set includes a chic, travel-friendly case.

 

I have darker skin and have trouble picking a foundation that works for me. Any tips you can give me to help me find the perfect match?

Medium and deep complexions often have warm golden undertones, and rich ebony skin tones usually have cool, almost blue, undertones. Women with deeper or darker skin tones should avoid using a foundation that is too pale, which can end up looking ashy or gray. Use the chart below to help you the right Q10 foundation color.

How to test your foundation
Under natural light, apply the color on the side of your face near the jaw line and blend it evenly into the neck area. An obvious line between your foundation and your natural skin color means that it's the wrong color. You'll know you've found the right shade when it seems to disappear into your skin.

Color Promise
If you're not 100% satisfied with the color of a cosmetic product you buy from us, return the item within 60 days of your order date for an exchange or a refund of the purchase price. Since you can test new colors risk-free, go ahead and try a foundation shade you've never worn before. It might be the one for you!

 

I've always thought of my complexion as "fair." How do I know whether to use Natural Ocher, Yellow Ocher, or Pink Ocher foundations?

First, you'll need to determine your undertone by looking in the mirror and noting the overall hue that comes through—ignoring your lips, cheeks, and nose. The most prevalent undertones are natural, yellow, and pink. Here's a hint—if you tend to burn easily in the sun, you're likely to have a pink undertone. If you tan easily in the sun, you are likely to have a yellow undertone. A natural tone contains equal elements of pink and yellow undertones.

If you determine that you have yellow undertones, choose our Yellow Ocher foundations. If you have rosy, pinkish tones, try our Pink Ocher foundations. If you find that you don't have pronounced pink or yellow undertones, a Natural Ocher hue is best for you.

Our Q10 Liquid and Cream Foundations range from 00 (for porcelain skin) to 06 (for darker complexions) and are available in 14 shades each!

 

I used to use Liquid Makeup foundation. Are any of your new Q10 foundation colors similar?

For those of you who loved our old foundations, we hope you'll give our Q10 Foundation series a try. In response to customer requests, we've created new and improved foundations that not only offer beautiful coverage, they're also enriched with UV protection, age-fighting coenzyme Q10, and they're more affordable too!

 

I experience a lot of breakage when applying mascara. Is there an easy way to strengthen my lashes?

Weak eyelashes need nourishment to endure the daily rigors of makeup application. DHC Eyelash Tonic helps combat lash loss. It's a fortifying conditioning gel that includes ginseng and aloe to help prevent broken eyelashes. For more resilient, robust lashes, apply Eyelash Tonic from root to tip before using your favorite DHC mascara, and again before bedtime to provide additional overnight nutriment.

 

Help! My lashes are weak from curling them and wearing mascara daily.

Like you, I can't leave the house without wearing mascara. My secret for maintaining my lashes is DHC Eyelash Tonic. Keeping lashes conditioned can help prevent them from weakening and breaking. I use this gel-based conditioner at night before I go to sleep. It helps strengthen my lashes with nurturing and hydrating botanicals, including watercress and allantoin. Just a couple of coats and I wake up to soft, yet strong lashes every day. Eyelash Tonic can also be used under mascara to avoid that brittle spider-lash look. After applying, try two coats of my favorite mascara—DHC Mascara Wide Lash‹to add dimension and make your eyes stand out.

 

Could you give me tips on how to apply blush?

Blush can be a tad tricky to apply, but it's worth perfecting because it accentuates your cheekbones and gives you an instant glow. The subtle pigment and micro-fine powder in DHC Face Color Perfect Pro Cheek is naturally flattering. All you need is the right technique. With a little practice, anyone can apply blush like a pro. First, apply blush to your brush, using convenient Face Color Perfect Pro Case. This handy mirrored compact features a retractable, built-in brush and holds to cheek colors. Next, find the "apples" of your cheeks by smiling. Now, gently apply Face Color Perfect Pro Cheek by sweeping and blending out toward your temple and hairline (no higher than the top of your ear). When in doubt, apply where the sun's rays would normally kiss you with color. For contouring, use in conjunciton with Face Color Perfect Pro Hightlighter. 

 

How does Fresh Lip Color in Chameleon turn from clear to pink?

It reacts with your body heat to transform from what at first glance looks like a lip cream into the delicious pink tint you see. One of the reasons I love all DHC Fresh Lip Colors is that they give you just a hint of color without overpowering your look. They also help prevent chapped lips with conditioning ingredients olive oil and vitamin E.

It's so difficult to choose from the six luscious colors DHC offers. Is this the right color for me? Does it flatter my skin tone? But with Fresh Lip Color in Chameleon, you can't go wrong. When applied to your lips, this magic formula reveals a unique pink hue just right for you.

 

Can you give me tips on how to apply Q10 Liquid Foundation?

Shake the bottle well to mix Q10 Liquid Foundation. Place a small amount of foundation on the back of your hand. Dip DHC Makeup Sponge B into it. Apply makeup to the center of face; spreading outward to cheeks, forehead, and chin. Blend out toward your jaw line and hair line until the foundation appears to vanish.

If you're like me and prefer to use bristle brushes to apply your makeup, here's another idea: Use DHC Face Brush or DHC Cheek Brush—they're not just for loose powder. Using a high-quality makeup brush to apply liquid foundation allows you to buff your way to a flawless, dewy complexion, and makeup blends easily onto skin without leaving any noticeable lines.

 

How do I choose a foundation that is right for me?

It's important to choose a foundation color with a base that will complement your complexion. The most natural-looking shades should disappear into your own skin color. An obvious line between your foundation and your natural skin color means that your foundation is the wrong color. The colors that will look most organic against your skin are the colors you find in your skin. Conversely, the colors that will create vibrancy are those that contrast.

In selecting a foundation, choose colors that replicate your skin's natural hues. If your skin is yellow-toned or slightly ruddy, your foundation should have yellow undertones, not pink, and vice versa.

It's better to assess your options in natural light to test if a color is right for you. Start by putting several colors on the side of your face, just above the jaw line. Lightly fade out the edges so that you can see the true color of the base. If none of the shades work, try custom blending a few shades together.

I just bought the new DHC Makeup Brushes. When and how do I wash them?

Made from high-quality nylon, our new makeup brushes, with proper care, can last up to several years or longer, depending on use. You'll know it's time for a wash when the brushes begin to feel heavy on your skin or when it seems as if they are no longer holding powder with their original gusto. Be careful, however—frequent washing can cause unnecessary wear and damage to the bristles.

To lengthen the time between cleanings, use a tissue or soft towel to gently wipe product from the bristles after each use. To wash, thoroughly wet bristles and apply a small drop of a gentle shampoo, such as DHC Mild Shampoo (request a free sample with your next order), directly to the bristles. Carefully swirl the bristles in your palm, using your fingertips to loosen any stubborn product. When the solution appears clean, rinse bristles under running lukewarm water. Gently squeeze excess water from the bristles and shape them back to their original form. Proper drying is key: be sure to lay brushes flat (never upright) for drying.

 

I purchased DHC Liquid Eyeliner, but it seemed to dry out rather quickly. Is it defective?

Most likely not. DHC Liquid Eyeliner needs to be shaken well when it's new and also before each use. The more time between uses, the more the product will settle away from the tip and thus the more shaking it will require. Simply give the pen a few quick shakes prior to each use—you'll even hear the mixing ball inside. If it still seems dry, hold it in a tip-down "writing" position to allow the product to flow back into the tip. After each use, replace the cap tightly, making sure it snaps closed. Not doing so may result in the product's drying up.