Customer Care

Samples

Sample Requests  |  Sample Instructions

Sample Requests

DHC gives you the opportunity to sample our products before you buy, so you can make sure the products you choose are right for you.

Existing customers
Choose up to four free samples every time you purchase.

  • By phone: Let your Customer Care Advisor know which four samples you would like with your order. Call us at 800.DHC.CARE (342.2273).

  • Online: Select your free samples during CHECKOUT. Use the tabs to browse through product categories. When you find the sample you wish to order, click "Add to Bag" to add one sample at a time. You may add up to four free samples total to your bag.

  • By mail and fax: On your order form, write the four-digit sample number for the samples you would like.

    Sample numbers can be found in the DHC catalog, where the product description appears.

Please note that DHC reserves the right to restrict and/or not fulfill samples requests at its discretion. Samples of all products may not always be available.

New to DHC
If you have not previously purchased from DHC, call us at 1.800.DHC.CARE (342.2273) to request your catalog with free samples of our best selling products, including Deep Cleansing Oil, Velvet Skin Coat and more.

Limit one free catalog per order and two requests total per customer.

We’re sorry, but samples are not packaged for resale and, therefore, are not available for purchase. However, many of our bestselling products come in lightweight Travel Sizes that are portable and very convenient for travel. To see our products with Travel Sizes, click here.

Sample Instructions

Most of our product samples have instructions printed on the back of the sample packet. If you received one that does not, they are located in these places for your reference:

  • Product page of the website: For detailed information about each product, including usage instructions, go to its product page on our website. You can find products using the navigation bar across the top of the website or the SEARCH field at the top right (please enter the product name or product number). To see its instructions, click HOW TO USE.

  • Product Directions and Ingredients Guide: Every order that you receive from us contains this guide, which includes usage instructions. You may also view it by clicking here.

  • If you received your sample in our monthly catalog, the instructions are printed on the page they are glued to.

  • If you received your sample as part of our bounceback promotion (additional free sample that came in your order), the instructions are printed on the bounceback circular that came with your order.