Returns
If you're not completely satisfied with your order, we're happy to offer a refund for products returned within 60 days of the original purchase date.
To start a return
Simply fill out the Return Form. Let us know which item(s) you’d like to return and the reason for your return.
Once submitted, a representative will review your request and email you with next steps and return instructions.
No account needed – the Return Form is for everyone.
Important Notes
- If your order arrived damaged, please contact us right away at 800.DHC.CARE (342.2273) or customercare@dhccare.com. Be sure to keep the original packaging so we can investigate the issue.
- We can't accept returns for items purchased at retail locations or third-party sellers. Likewise, retail locations and third parties cannot accept returns for items purchased through our website.
- If your return causes your order total to fall below a discount or offer threshold, that discount or offer will no longer apply.
- Original shipping charges are non-refundable.
- Return shipping costs and carrier selection are the responsibility of the customer.
